Communications/Template Set Course

This course is aimed at maximising performance by setting up effective communications in Trac. Getting the right messages across in the right way is key, communications sent throughout the recruitment process can both speed up recruitment and strengthen your employer brand. The course starts by reviewing all communications sent from the recruitment system, how to modify existing sets and also the process of adding new ones. Topics covered include your employer, department and advert templates, authorisation, shortlisting, invite to interview, conditional and unconditional offers, ID appointments, electronic DBS, occupational health, reference requests, starting letters, contracts, induction booking, redeployment and talent pools. After attending this course you will see how understanding template sets can assist in system mastery.

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